Quick Answer: How Do I Return My Verizon Router?

How do I return a FiOS router?

Take the router to a UPS Store that accepts Verizon FiOS equipment returns.

Have them mail it back, and be sure to get tracking information for the package!.

How do I cancel Verizon TV and keep Internet?

Re: Removal of TV but keep internet services However if you call the 1-800-VERIZON between 8 am till 5 pm Eastern Daylight Time simply say “cancel service” will direct you to a retention representative. Please be aware they may just be a customer rep who will try to sell you anything to keep you getting service.

What FiOS equipment needs to be returned?

Re: Canceling FIOS – What needs to be returned? Cable Boxes, and Routers get returned. cable cards can be seperate items, but are mostly already physically in the cable boxes. Remotes aren’t terribly important, but return them anyway.

Does Roku work with FiOS?

Roku won’t connect through FiOS. You will connect the Roku directly to the TV with a separate HDMI cable.

Should I buy Verizon router?

To get the most out of your Verizon Fios internet service, we recommend using your own router. While the included model is actually quite functional, you’ll still be paying for it monthly. Customers can usually save money by making a one-time purchase instead.

Can I return Verizon equipment to store?

Although Verizon permits all customers to return their equipment using the provided return kit, certain FiOS TV stores accept customer returns of their set top boxes and other items. … The vast majority of Verizon customers are required to return their hardware within the stated 30-day window.

Where can I drop off my Verizon equipment?

Verizon Store Locations Find “The UPS Store” locations to drop-off Fios equipment.

How do I return my Verizon phone?

If you purchased your merchandise in a Verizon Wireless store, you can return it to any Verizon Wireless store. Please search Return Policy on verizonwireless.com for more details. Returning your merchandise does not automatically terminate your service. You must call Customer Service to cancel service.

How do I send my Verizon phone back?

Dial 800-922-0204 on a landline, or dial 611 on your Verizon Wireless cellphone to contact customer service. Follow the prompts from the automated system to talk to a customer service representative. Tell the representative you want to return your cellphone.

Can I buy a router for Verizon FIOS?

Updated April 29, 2020 If you’ve recently signed up for Verizon Fios, you may be considering your equipment options. Verizon’s fiber service offers routers that you can rent or buy outright. It also allows you to connect your own, as long as it’s compatible with the Fios service.

Do I need to return FiOS router?

If you want to return it, you can drop it off at a FIOS store or at a UPS store. Hang on to the receipt in case VZ tries to bill you for the old router.

How do I get a return label from Verizon?

Visit My Orders in My Verizon from your computer or mobile device. Find your order and click or tap Return Products. Select the product(s) you would like to return and then proceed through the remaining screens. Print the label and attach it to the shipping box.

What do I do with my old Verizon router?

Hook the old router into one of the LAN ports of your main router. Then, turn off the DHCP and you’re ready to go….3 Great Uses For Old RoutersTurning Your Old Router Into a Wireless Repeater. … Turning Your Old Router Into A Wireless Bridge. … Turn Your Old Router Into A Hub/Switch.

Does Verizon charge for a router?

Verizon modem and router rental fee. With Verizon Fios internet plans, you can either rent a Quantum Gateway modem/router for $15/mo. or purchase it for a one-time price of $199.99. You also have the option to buy your own modem and router. Some Gigabit plans waive the router fee.