Question: How Long Does It Take For Steam Support To Respond 2019?

How do I send a ticket to Steam?

Method 1 of 2: Submitting a TicketClick Sign in to Steam.

It’s the light blue button on the left.

Log in to your account.

Select a product you are having an issue with.

Click the issue you are having.

Click Contact Steam Support.

Fill out the form.

Click Send..

How do I recover my Steam account?

Try to self-recover your account or contact Steam Support: When contacting Steam Support try to provide as much of the following as possible: Proof of account ownership (See below) Any possible Steam Account login names. Any possible email addresses used on the account.

How do I make a Steam Support account?

Go to the following website: Click on Join Steam. Fill out the form and click on Create My Account.

What is Steam Guard code?

The Steam Guard Mobile Authenticator is a feature of the Steam Mobile App that provides an additional level of security to your Steam account. The authenticator generates a code that you need to enter every time that you log on to your Steam account.

How long does it take for Steam Support to reply 2019?

Account Security and Recovery requests can take anywhere from 2.43 hours to 10.84 hours. The wait for Game and Steam Technical Support can be as brief as 1.65 hours or as long as 15.76 hours. The widest variance, though, comes from Purchase and Billing Support, which can run from 2.52 hours to 1.85 days.

Does Steam support answer on weekends?

The stats clearly show they do work weekends, otherwise the ticket backlog (i.e. the red line) would get inflated by the number of tickets submitted (i.e. the blue line) on the two days of the weekend. The fact it doesn’t shows that they’re resolving tickets on the weekend.

How long does it take for Steam Support to reply 2020?

Typically, Steam will respond to a support request within a few hours. If you end up waiting longer, keep that 75,000 requests per day in mind. And that’s the low end.

Can you email Steam support?

If you are not receiving Steam Guard emails: … Add and to your contacts or trusted senders list within your email client. Wait up to 30 minutes for the email to be delivered.

What is the special access code for steam?

Enable Steam Guard in Steam Settings. That’s it! With Steam Guard enabled, you will be asked to enter the special access code sent to your email address each time you login to Steam from an unrecognized device.

How long does it take for Steam Support to respond?

Steam Support Stats Updated: August 21, 2020 @ 12:00amRequest CategorySubmitted Last 24 HoursTypical Response TimesAccount Security & Recovery20,31815.37 minutes to 9.26 hoursPurchase & Billing Support6,9196.13 hours to 1.18 daysGame & Steam Technical Support3,6594.08 hours to 23.00 hours2 more rows

How long does it take for valve to respond?

Refunds are the most common subject, with 48,460 requests submitted in the last 24 hours – thankfully, the response time is between just 1.3 and 2 hours. Account and Security Recovery is the second most common, receiving 12,427 requests at the time of writing; these are answered between 2.4 and 11.1 hours.

How long does it take to recover stolen steam account?

A few days, could be a couple of days to two weeks. Usually it tends towards the couple of days time frame from what I have heard. Steam was the biggest pain in the ass; took me about 2 weeks to get mine back after going back and forth with them.

How do I contact Valve?

We’re here to help! If you need customer service or technical support regarding Steam or Valve games, visit Steam Support at, where we can most efficiently direct your issue to the attention of the right team.