Question: Can You Email EBay Customer Support?

How can I email eBay?

Back at the Help portal, choose which topic your issue falls under and then select the email eBay directly option.

They generally respond within 24 hours.

You can also do a one-on-one live chat with a customer-support agent, though there may be wait times just like the phone..

How can I chat with eBay customer support?

You can also chat with us….Contacting Customer ServiceClick Help & Contact at the top of most pages.You may be asked to sign in. … Select the topic that best matches your issue from the menu.We’ll show a quick way to resolve your issue yourself, or we’ll show you the best way to contact us and when we’re available.More items…

How do I talk to a live person at eBay?

It is still possible to contact eBay and talk to a customer representative. Search “contact eBay,” and you will find a telephone number for customer service: 1-866-540-3229.

How do I complain to eBay?

Ask eBay for help If you’ve tried to work things out with the seller but they haven’t responded or resolved your issue, you can report it to us. Here’s how: Go to the Resolution Centre – opens in new window or tab. Find your request under Your requests and cases.

How do I get a refund from eBay?

How to ask us to step inFind the item in your Purchase History – opens in new window or tab.Select See request details (if your item didn’t arrive) or See return details (if you’re trying to return an item).Select Ask eBay to step in.

What are eBay’s customer service hours?

The customer support team is based in Utah, California and the Philippines and as I mentioned above is open Mon-Fri from 5am-10 pm and Sat-Sun from 6 am to 6 pm PST. Another number which I have seen circulated on the internet is for eBay’s Fraud Detection department, you can try reaching them at: 866-643-1607.

Can I give my address out on eBay?

You can use the eBay message system to send your address or give your phone number so you can talk to the prospective buyer and give directions as well.

Can I email my eBay customers?

If you’re an eBay Store seller, you can easily create and send emails to buyers who’ve signed up to your mailing lists. You can send one email per week for each of your mailing lists, and there’s no limit to the number of subscribers on each list.

Does eBay contact buyers?

Buyers and sellers also can’t share contact information, including email addresses and phone numbers, prior to completing a transaction on eBay. Contacting another eBay member to discuss moving a purchase off eBay exposes both the buyer and seller to the risk of fraud.

How do I report an eBay seller?

You can report an item to us by selecting the button below, or directly from the listing using these steps:Go to the listing and choose Report item, which you’ll find next to the description and shipping and payment options.Select the reason from the dropdown menu, then Continue.More items…

Who owns eBay?

Pierre OmidyarPierre Omidyar founded online auction firm eBay in 1995 and now serves on the company’s board. In 2002 eBay bought online payment company PayPal and spun it off in 2014. Omidyar currently owns 5% of eBay and 6% of Paypal.